Privacy Policy

We are committed to protecting your privacy and the personal data (“Personal Data”) in our care. This Policy outlines how we collect, use, and safeguard your Personal Data, as well as the rights and choices available to you.

The types of Personal Data we collect depend on the services or products you request or use. This may include, but is not limited to:

• Personal information such as name, gender, date of birth, or identification number.
• Contact details such as phone number, address, and email.
• Business-related information such as company name and position.
• Payment details including cardholder name, card number, billing address, and expiry date.

Certain data is required for us to provide services. Without such data, we may not be able to fulfill your request.

We may use your Personal Data for the following purposes:

• To provide, manage, or improve our products, services, and facilities.
• To process payments and verify credit or debit card details.
• To communicate with you regarding inquiries, reservations, or updates.
• To develop, promote, or enhance our services, marketing activities, and customer experience.
• To comply with legal and regulatory obligations.
• To protect our legal rights and interests.

Your Personal Data will not be shared, sold, or used for unrelated purposes without your prior consent.

Your Personal Data may be shared with trusted third parties within or outside Indonesia for the purposes stated above, including:

• Subsidiaries and affiliates of PT Izumi Sentul Realty.
• Authorized service providers assisting in administration, marketing, IT, payment processing, or research.
• Banks, insurers, or professional advisors bound by confidentiality obligations.
• Government, regulatory, or law enforcement authorities when required by law.

With your consent, we may use your contact details to send information about news, offers, and events related to PT Izumi Sentul Realty. You may withdraw your consent at any time by following the unsubscribe instructions in our communications or by contacting us directly.

We do not knowingly collect or maintain Personal Data from individuals under 14 years of age without verified consent from a parent or guardian. For individuals aged 14 to 18, consent may be required from the individual or their guardian before collection or use.

Our website may use cookies to enhance functionality and user experience. Cookies help store user preferences and improve navigation. You can disable cookies through your browser settings, though some website features may become unavailable. We may also collect non-personal information such as IP addresses, browser type, and access time for internal analytics.

Personal Data is retained only as long as necessary to fulfill the purposes outlined in this Policy or as required by law. Thereafter, it will be securely deleted or anonymized.

We implement strict physical, electronic, and administrative measures to protect your Personal Data against unauthorized access, alteration, or disclosure. While we employ encryption and firewall technology, please note that complete security over the internet cannot be guaranteed.

Our website may include links to third-party sites. These sites operate under their own privacy practices and are beyond our control. PT Izumi Sentul Realty does not assume responsibility for their content or data handling. We recommend reviewing the privacy policies of any external site before providing your Personal Data.